Simple Pricing That Grows With You
One plan for everyone. You pay per unit, and the rate drops as your portfolio grows. Try everything free for 60 days, no card needed.
Units You Manage
units
Billing
CommunityDesk Plan
R 2 850
a month, excl. VAT
About R 47,50 per unit a month
Units 1–50 × R 50
R 2 500,00
Units 51–60 × R 35
R 350,00
Each Month
R 2 850,00
Your first 60 days are free. Nothing is charged until you authorise billing.
One Plan, Priced by Units
Trustees, HOA boards and managing agents get the same product. The more units you manage, the less each one costs.
CommunityDesk
One plan for trustees, HOA boards and managing agents. You pay for the units you manage.
R 50
per unit a month
Down to R 15 per unit for every unit over 1 000
Units 1–50
R 50 each
Units 51–200
R 35 each
Units 201–1000
R 22 each
Units 1001+
R 15 each
Minimum R 750 a month. Each unit is priced in its band, like tax brackets, so growing never costs you a jump.
Start Free TrialEverything, for Everyone
Trustees, HOA boards and managing agents get exactly the same CommunityDesk. Only the number of units you manage changes the price.
Trustees and HOA Boards
Running your own scheme.
Managing Agents
Units across all your schemes add up, so your rate drops as your portfolio grows.
Levies and Collections
Maintenance and Suppliers
Meetings and Governance
Finances and Budgets
Owner and Tenant Portal
Approvals and Audit Trail
What’s Included
Everything below is in the plan. The free trial leaves out the few things that cost us money to send or process.
| Feature | Free Trial | CommunityDesk |
|---|---|---|
SMS and WhatsApp Urgent notices, levy reminders, maintenance and meeting texts. | ||
AGM E-Voting and Proxies Online voting, proxies, quorum and minutes drafts. | ||
Pay Now (Netcash) Owners pay levies online by card, Instant EFT or Scan to Pay, straight into your scheme’s own Netcash account. | ||
DebiCheck Debit Orders Owners pay by DebiCheck debit order through your own Netcash account; invites for late payers. | ||
Arrears Reminders Automatic reminders, final notices and letters of demand. | ||
Supplier Portal Suppliers quote, invoice and upload compliance documents. | ||
Utilities and Recoveries Meter readings, photos and utility recoveries. | ||
Portal in Six Languages English, Afrikaans, isiZulu, Sepedi, French and Portuguese. | ||
AI Assistance The AI reads meter photos and PDF bank statements, and drafts meeting minutes. |
How the Number Is Worked Out
Every unit you administer is billable, occupied or vacant. Units we exclude after review (archived, duplicate or test units) aren’t billed.
The rate per unit drops as your portfolio grows, like tax brackets: each unit is priced in its band, so adding units never makes the bill jump.
There’s a monthly minimum for small schemes, shown above.
Annual billing is paid up front, at the discount shown.
Email, SMS and WhatsApp messages are included, with no charge per message. Online payments run through your scheme’s own Netcash account, on Netcash’s fees, so levy money never passes through CommunityDesk.
Prices exclude VAT. Larger portfolios can ask about contracted (enterprise) pricing.
Billing Questions
How can owners pay their levies?
Once the scheme connects its own payment provider, owners can pay by card or instant EFT from their portal, save a card for automatic monthly payments, or sign up for a DebiCheck debit order, which they confirm with their own bank. Ordinary bank transfers still work: CommunityDesk suggests which unit each payment on the bank statement belongs to, and a person confirms it. The provider sets its own transaction fees, and the scheme decides whether to absorb them or pass them on.
How is the price worked out?
There is one plan with every feature, the same for trustees and managing agents, priced per unit you administer, occupied or vacant. Each unit is priced in its band, like tax brackets: R50 a month for units 1–50, R35 for units 51–200, R22 for units 201–1 000 and R15 above that, with a minimum of R750 a month. Email, SMS and WhatsApp messages are included, paying annually gives you two months free, and large portfolios can ask about contracted pricing. Prices exclude VAT.
What does the free trial include?
The trial runs for 60 days and needs no card. Everything works except SMS and WhatsApp messages, which switch on when your subscription starts. Email, in-app chat, online levy payments and debit orders all work from day one, because payments run through your scheme’s own provider account. Each organisation gets one trial.
When do we start paying, and what happens when the trial ends?
Nothing is charged until someone with authority authorises billing in Settings → Billing, and you can start your subscription early if you need text messages sooner. Invoices are issued monthly in advance on your billing day and are due within seven days. If the trial ends without billing being authorised, the account becomes read-only: nothing is deleted, and you can authorise billing at any time to carry on.
Managing a Large Portfolio?
For thousands of units, an annual commitment or help moving many schemes across, ask us about contracted pricing.